I have recently had the chance of staying in your hotel for two nights on a business trip to the part of town you operate your lodging establishment in.
I'd like to provide my feedback on a couple of issues.
.
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267.
The hotel had undeniablydelivered a reputable service and provided the best amenities as how most reviews have rated.
reputable
KK[ˋrɛpjətəb!]
DJ[ˋrepjutəbl]
美式
adj.
聲譽好的，可尊敬的；（語言）規範的，標準的
.
amenity
KK[əˋminətɪ]
DJ[əˋmi:niti]
美式
n.
（環境等的）舒適，適意，優雅；（性情等的）愉快
（常用複）便利設施，文化設施，福利設施This hotel is equipped with many amenities, such as a swimming pool, a conference room, and a kids' play center. 這家旅館有許多舒適便利的設施，如游泳池、會議室、嬰兒遊戲室等。
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268.
However, there's one concern regarding concierge service. Due to the nature of my short trip, I was hoping to bring back some local specialties as souvenir for my colleagues and family.
.
concierge
KK[͵kɑnsɪˋɛrʒ]
DJ[͵kɔnsiˋɛəʒ]
美式
n.
【法】門房；看門人；（歐洲的）旅館服務臺職員
speciality
名詞
1.特質2.細目3.專長；專業4.名產5.特製品
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269.
To my disappointment, the front desk informed me that it would not be possible given the limited time of my stay.
I could understand that it might take some time to have the souvernirs I want purchased and that it might not have been possible. However, the way your staff said it sounded like they weren't even willing to give it a try. I was expecting better employee training from such a prestigious hotel.
Dissatisfied Guest.
.
prominent
KK[ˋprɑmənənt]
DJ[ˋprɔminənt]
美式
adj.
突起的；凸出的；突出的；顯著的；顯眼的
卓越的；重要的；著名的Lizzy had a prominent part in the play. 麗齊在這個戲裡扮演一個重要角色。
She had access to some veryprominentpeople. 她能接近一些名人。.
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