The kid's computer is infested with virus and spyware. The browser is kicking up so many popup screens that it is not usable.

Trying in vain to reinstall windows system, I decided to cough up some serious dough to have the store restore the system: US$85.

When I called, they said that the C drive is bad and needed a new drive. I refuse this solution, after a long week of back and forth. Finally they called and say the computer is ready.

At the service counter. Here went the conversation:

"Mr. myata, it is another $75 for a new hard drive."

"Oh, why is that?"

"The note says: your second drive is good, virus free. But your main drive needs to be replaced."

"Good! I am not buying this story a second time. You can go back to your record. Last time I was here for the same purpose, this was the same story I am told. Now your record is showing that the bad drive then, is good. And I need to buy yet another drive? I am NOT falling for this excise a second time!"

"Well, the guy worked on it is not here now. I don't know what to tell you."

"You sure can get your manager for me"

When the manager came up, I just repeated my claim clamly to him. Before the manager said anything. Another service attendant at the next counter said: "Fool me once, shame on me. Fool me twice? Shame on you!"

My wife was curous: is he going to lose his job?

I guess, the big laugh everybody bursted into, had reduced the potential conflict. The manager assured me that he was to talk to the tech and get back to me next day.

He hasn't called, yet. Will let you know what happens next.