以您的身價這只是零頭也說的出來, 是不是要拿錢砸他臉上才會爽呢?

你那塊肋眼真的很多肥油, 整整一大圈繞著跑, 負責進貨的人也太混了吧. 

Pleae check your hotmail ! I have attached some Pictures!

喔喔，那個SONOMA是活的不耐煩，還是覺得少了一兩個客戶無所謂？

那我們大家也都不用想去光臨了。

美國牛肉再度開放進口、日本牛肉亦有管道、澳洲 50~120 天 corn-fed 及和牛水準也進步許多，好肉易尋；牛排本即不難烹製。顯然要加油的是餐飲服務水準。

台灣高級(or 價)餐飲的服務水準、專業度甚至用心度都尚有很大改進空間。「馬馬虎虎、得過且過」才是問題。

專業的會用許多輔助工具...例如反光板...打燈...擺飾...我只是吃什麼拍什麼的神秘食客(Mysetrious Diner) 絕對稱不上直逼專業啦~ 大大太謙虛了!!!! 

5 minutes passed. Nothing came.  Not even drinks.  I politely waved at the waiter, and asked him if he could bring the diet coke first. 

Another 5 passed.  No luck.  I walked to the manager and asked why it took so long to bring a coke.  Then she checked with the waiter, came over and said, "sorry gentlemen, we were out of diet cokes." Already irritated, I asked her "well, your waiter could've come over and said so." She then quipped, "well, this guy does not speak much English, so he was too scared to come over and tell you guys."  I said, "well, then you should've sent someone who does. Or do it yourself." 

Another 15 minutes passed until we got our salads!  While having our salad, I asked our manager to check on our steaks as we were running out of time.  "Bring it out ASAP," I said. Another 10 minutes passed.  No luck.  I could no longer stand it.  I said, "bring our steaks now, or we are getting our check NOW. You are wasting my time and losing my face." 

The manager went back, but did not come back for 3 minutes.  When she did, she admitted to me, "Sir, we overcooked your steaks the first time.  The chef is now making new ones for you. It will be another 15 mintues." It was already 45 minutes since we sat down, and we were not getting our steaks!   

Enough was enough.  I apologized to my visitor, promised to make it up to him later, walked up and just got the check for what was already served.  End of story.  Sure enough, I will not be going back there for a while! 

SG,

It's interesting you should mention the quality of service at Sonoma.  I had been a frequent patron of this restaurant, mostly at their Tun Hwa / Hsin Yi location. Well, until recently.

My dining experience had been superb during my first 2-3 visits. The food was good, the service was decent (I guess I had been served by that Mr. Deng), and the ambience was pleasant.  Then, everything simply went downhilll from there.

3 weeks ago, I had a visitor in town and he was craving for a good steak.  Since we had a tight schedule and happened to be in the area, I recommended Sonoma right away.  As soon as we walked in, I told the Singlish-speaking manager that "we only have one hour to eat, can you do it? If you no can, then it's ok lah. We come back next time loh."  She replied, "can lah, Mr. xxx. No problem." 

As soon as we sat down, I made orders for everything: the salad, the soup, the steaks, and even small order of fried rice for my visitor.  I told them to serve everything pronto.  My guest also asked for a diet coke before the manager left. 

這地方怎麼說呢?  食材多樣、大碗但是不便宜，用料不差，烹煮也算用心。味道、作法屬於本地風格 (i.e. without much creativity) ，最令人讚賞的是他們提供猶太教 (kosher)作法，為吾人許多正統猶太裔友人(orthodox Jews) 解決在台用餐的困擾。 So far, this is the only TRUE kosher place I have found locally, and I have looked around for a long long time!!  

後記：不以 Sonoma 帝國牛排店比較，除了已有一陣子未去，亦因友人反映該處態度問題。友人前往中餐，該店力薦「XX 頂級牛肉」，結果那客牛排竟貴達七千餘元；友人不悅數落之，某位竟覆：『哎呀，以您的身價這只是個零頭嘛...』。如屬實，注重服務品質者無法再予該店任何佳評也。

把客人當洋盤，絕對不及格。

犇不錯,

Sars後去過一次, 生意不佳, 以致服務絕佳

可惜油煙對健康不佳